FAQ

Be it product knowledge, or help preparing a quote, we urge you you to reach out by utilizing the contact us form or at info@automationwithinreach.com. In the meantime here's a list of questions we're frequently asked, with some helpful answers.

  • Is the Load & Go moveable?

    • Is the Load & Go moveable?

    Yes, the Load & Go can be moved via a pallet loader to another CNC mill or lathe.
  • Is my CNC mill or lathe compatible with Load & Go?

    • Is my CNC mill or lathe compatible with Load & Go?

    To confirm your specific CNC machine, please contact our sales team.  In general, an auto door, robot machine interface, and air blow are required for a Load & Go machine tending system.  However, we routinely recommend solutions for machines that do not have these options as standard.
  • Is there a warranty?

    • Is there a warranty?

    Yes.  There is a 1- year warranty against defect, programming errors, and the Fanuc robot. Contact our sales team for more detail on our warranty statement.
  • What is the lead time?

    • What is the lead time?

    Contact our sales team for the latest lead time. 
  • Is the Load & Go designed for low volume, high mix production?

    • Is the Load & Go designed for low volume, high mix production?

    Yes, and more.  Setting up a new part is simple, quick, and flexible.  At most, a changeover requires a template and gripper pin adjustment; before running the next part.
  • How does the Load & Go handle different sized diameter parts?

    • How does the Load & Go handle different sized diameter parts?

    The Drawer series has a sliding template that handles diameters from ½” to 5” (12.7mm - 127mm).

    The Rotary series has several template options to accommodate diameters up to ½” to 5” (12.7mm to 127mm).
  • When will we receive training?

    • When will we receive training?

    During installation, your team will be trained to operate and run parts.
  • Will my specific part setup be included?

    • Will my specific part setup be included?

    If a part is approved beforehand, we can teach you how to set up that part.  Our user experience is designed to be simple and requires minimal training.
  • Power requirements?

    • Power requirements?

    A dedicated power line with 240V AC/ 20A/ 60Hz/ 3phase is required to power the Load & Go. 
  • Is the Load & Go safety compliant?

    • Is the Load & Go safety compliant?

    Yes, the area scanner in the Load & Go DC and RC Series fulfills the following safety regulations:

    • EN62061 (SIL2 / SILCL2)
    • EN ISO13849-1
    • 2015 (PLd, Category3)
  • How do I order a Load & Go?

    • How do I order a Load & Go?

    Our team will walk you through the ordering process. Please visit the contact us page or email info@automationwithinreach.com

    AWRLOGO_GREEN WHITE_2021

    108 McDonough Street
    Dayton, OH 45402

    937.586.5062
    info@automationwithinreach.com

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